Refund policy

# Refund Policy

At Lia’s Beauty Co., customer satisfaction is important to us. Due to the nature of our beauty and personal care products, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed.

For health, hygiene, and safety reasons, all products are non-returnable and non-refundable.

Please review your order carefully before completing your purchase.

## Damaged, Defective, or Incorrect Orders

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours of delivery at liasbeautyco702@gmail.com. 

To help us review your claim, please include:
- Your order number
- A description of the issue
- Clear photos of the product and packaging

Once reviewed, we will determine an appropriate resolution at our discretion.

## Order Cancellations

Orders cannot be modified or canceled after they have been submitted for processing.

## Chargebacks

By placing an order through our website, you acknowledge and agree to this Refund Policy. Unauthorized or fraudulent chargebacks may be disputed with supporting documentation, including order confirmation, shipment tracking, and proof of delivery.

## Contact Us

If you have any questions regarding your order or this policy, please contact us at:

liasbeautyco702@gmail.com